Privacy Policy

This Privacy Statement describes how we use and disclose the personal information we collect from people who visit our website or engage with us in business activities. We will only collect information where it is necessary and relevant and our Privacy Statement fully complies with the Personal Data Protection Act 2010 and represents the industry’s best practice.

In the course of your dealings with us, we will request that you provide data and information about yourself, your organisation, your employees and/or your customers (“Personal Data”) so that we may properly provide and deliver to you in connection with our business. By submitting information to us to or engaging us to provide services or by dealing with us or by using our website, you agree and consent to us, as well as our authorised representatives and/or agents collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to our authorised service providers and relevant third parties in the manner set forth in this Policy.

We may from time to time update this Policy to ensure this Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Policy as updated from time to time on our website.

Collection of Personal Data

Personal Data is any information that can be used to identify, locate or contact you such as your name, identity card or passport number, age, gender, nationality, date of birth, residential and business address, email address, telephone number, mobile number, bank account information and such other information which may identify you, your spouse or family members that has been or may be collected, stored, used and processed by us from time to time. Failure to supply such Personal Data may result in us being unable to commence or continue our provision of services.

Generally, we collect Personal Data directly from you. We will ask you for Personal Data when you interact with us, such as registering on our websites, signing up to receive a newsletter, or engaging us to provide services. We may collect additional information from third party data suppliers who enhance our files and help us better understand our customers. If you provide us with any Personal Data relating to a third party (i.e. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent and warrant to us that you have obtained the consent of third party to provide us with their Personal Data for the respective purposes.

If you interact with us online, we use cookies and other technological tools to collect information about your computer and your use of our website and applications.

Purpose of Collecting Personal Data

We may collect and process your Personal Data for the following purpose:

to communicate with you, respond to your queries, feedback and requests;
to fulfill your requests for services and for related activities such as services delivery, customer service, account management, support and training and to provide other services related to your relationship with us;
to provide you with marketing communications and offers for products and services from us
to verify your identity and process payment;
to manage our administrative and business operation and comply with our internal policies and procedures;
to prevent, detect and investigate criminal activity, suspicious transactions and managing commercial risks;
to comply with the obligations, requirements or arrangements for disclosing and using Personal Data that apply to us or we are expected to comply with according to any law binding within or outside Malaysia and any guidelines or guidance issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations or professional services providers within or outside Malaysia;
financial reporting, regulatory reporting, management reporting, risk management, audit and record keeping purposes; and
any other purposes relating thereto.

Disclosure of Personal Data

Personal Data disclosed to us will be kept confidential. Subject to the provisions of any applicable law, your Personal Data may be disclosed by us, for the purposes listed above (where applicable), including but not limited to the following entities or parties, whether they are located overseas or in Malaysia:

regulatory and governmental authorities in order to comply with statutory and government requirements;
our existing or future related companies;
agents, contractors or third party service providers who provide operational services to us, such as courier services, telecommunications, information technology, payment, printing, technical services, training, market research, call centre, security, employee recognition, storage and archival or other services to us;
any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving us;
banks, financial institutions, credit card companies, insurance providers and their respective service providers;
in the event of default or disputes, any debt collection agencies or dispute resolution centres;
any liquidator, receiver, official assignee/trustee, judicial manager or any other person appointed under or pursuant to any applicable law or court order in connection with the bankruptcy, liquidation, winding up, judicial management or any other analogous process in respect of any individual, company or business;
any professional advisors such as consultants, auditors and lawyers; and
any other person in connection with the purposes set forth above.

Retention of Personal Data

We will retain your Personal Data for only as long as the purposes for which such data is collected or used continues, or where necessary for our legal or business purposes (“Purposes”).

We will take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted if it is no longer required for those Purposes, within seven (7) days from the completion of the commercial transaction, unless required to be kept in our records for legal and compliance purposes.

Personal Data Security

We will take reasonable care to preserve the confidentiality and security of your personal data stored with us in accordance with applicable laws and regulations to prevent the unauthorised or unlawful procession of your Personal Data.

Transfer and Sharing of Personal Data

From time to time, it may become necessary for us to transfer, store and process your Personal Data to a country or jurisdiction outside Malaysia for which the Personal Data is collected, including for reasons that our servers may be located outside Malaysia. In this regard, we have the sole discretion in deciding whether to transfer your Personal Data. You are deemed to have given your consent to allow us to transfer your Personal Data to any country or jurisdiction outside Malaysia.

Contacting Us

Please contact us if you have any questions, comments or complaints relating to your Personal Data or our Policy or if you would like to withdraw your consent to any use of your Personal Data as set out in this Policy or to obtain access and make corrections to your Personal Data records, you can contact us at hello@roundtable.com.my.

If you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide our services to you or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement you may have with us. Our legal rights and remedies are expressly reserved in such event.